Frequently Asked Questions

if you cannot find the answer below, please use the contact form or
send us an email to info@sedymoda.com

Production space is offered for orders from as little as 300 pcs per color/style

Yes but! sample fee will be refunded after order is placed

Samples are usually charget at rate of up tp 200€ per sample depending on the style

Of course! We can produce a garment from a sample, no problem. We are also able to develop a tech pack and
carry out pattern grading for size.

These differ depending on type and whether you’re using stock items or made to order. We also must
consider our availability. Once the order is confirmed, however, factory is usually able to make the
production within 4-8 weeks.

We can deliver within 3-7 business days via courier, or 7-9 business days for orders of medium to large quantity. We
offer delivery direct to your door, and a quicker delivery can be arranged at an extra expense to you

We will discuss your concepts with you and advise you on fabrications as well as appropriate stitching,
printing, and embroidery techniques to create technical sketches and tech packs that will bring your ideas to
life on paper. Simply share your vision and ideas with us, and we’ll take care of bringing them to life so you can
focus on marketing and building your brand.

We have a non-disclosure policy at Ro & Ritzy Apparels, so your designs are not viewed, posted, or
provided for comparison to anyone outside the company’s eco-system.

Garments are 100% reviewed for quality using our 4 Way quality review policy. Before submitting
the fabric to the cutting department, it is carefully tested to ensure there are no defects. In between
and during all stages of manufacturing, routine inspections are performed. Before the items are sent
to the packaging department, they are all subjected to a final inspection. to anyone outside the
company’s eco-system.

The shipping cost always depends on two things – weight and destination. Hence if you are ready
with these two pieces of information, we can give you an estimated shipping cost.

Any goods are subject to import duties, which vary depending on the country of shipment, product
category and cost. Order may be delayed due to missing information or peak holiday seasons. In
these cases, we will contact you via email to resolve any outstanding issues as quickly as possible.

We have a dedicated team in place which offers a hassle-free logistic solution for your consignment
including documentation, customs clearance, and doorstep delivery. DHL, FedEx and UPS are our
primary carriers. However, we might also use different courier services, which seem best for the
delivery location. Other than air shipment, if you want we can arrange seaways shipments as well
depending upon consignment weight and port of destination.

All of our products are made by highly skilled and specialised workers who are paying three times
more than the industry average. This practice improves the product’s consistency and encourages
them to work with their hearts and souls.

We are pleased to meet you and discuss your ideas and query about the order. We can meet you on
our in GERMANY Office as well as in TURKEY where our production takes place. If you are unable to
meet in person, we will discuss your order through video conferencing. Please share your designs,
ideas and query with us before we schedule an appointment with you so that we can better assist
you in customising your apparel brand and accessories.

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